2026 Loyalty Leader’s Summit | New Zealand Loyalty Association

2026 Loyalty Leaders Summit

Thursday, 28 May 2026 · Park Hyatt Auckland

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The Event

Date

28 May, 2026

Venue

Park Hyatt Auckland

Attendees

200+ Loyalty Leaders

Time

10:00am-6:00pm

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About the Summit

The 2026 Loyalty Leaders Summit brings together New Zealand’s top loyalty, marketing and customer experience leaders for a full day of insights, collaboration and high-value networking in a premium waterfront setting. Delegates will enjoy a curated program designed to spark meaningful conversations, share industry perspectives and strengthen strategic thinking across the loyalty landscape.

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Speakers

David Brem

Head of Customer Engagement & Loyalty

FoodStuffs NZ

Bridgid Smith

Loyalty Lead

BNZ

Adrian Green

Head of Consumer & Business Insights, Digital Marketing & Merchandising

McDonalds

Angela Ward

Executive General Manager - Ecommerce and Digital

Rodd & Gunn

What to Expect at the Summit

VIP Loyalty Connections

Pre-matched meetings connecting leaders with aligned peers, partners and solution providers.

Loyalty Leaders Speed Networking

Fast-paced introductions followed by open networking in a premium setting.

Loyalty Insights Presentation & Quiz

An exclusive look at New Zealand’s loyalty landscape, followed by an engaging quiz to spark conversation and friendly competition.

Premium Lunch & Beverages

Premium All Day Catering including espresso coffee, morning tea, deluxe buffet lunch, and afternoon tea.

Industry Round Table Discussions

Sector-specific discussions led by expert facilitators across Retail, Travel, Financial Services, Telco, Utilities and more.

Panels & Client Side Presentations

Panels and client-side presentations sharing real-world loyalty insights and practical learnings from brands and industry leaders.

Networking Drinks

Exclusive networking drinks event offering high-value connections in a relaxed, social environment.

VIP Dinner (Invitation Only)

Exclusive executive-level dinners hosted by NZLA and key event partners.

Join Us at the 2026 Loyalty Leaders Summit

Questions?

If you have any questions about the event, ticket options, or would like to discuss a single vendor ticket, please get in touch with our NZLA Events Team using the button below.

We look forward to welcoming you at the event!