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ADVANCED LOYALTY EDUCATION COURSES

The leading Customer Loyalty Education Course for Australia & New Zealand

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UPCOMING LOYALTY EDUCATION COURSES

Behavioural Science

22nd April, 2026 

Sydney (In Person) & Online


Understand the science behind nudging customer behaviour, explore the research that drives it, and learn how to turn insights into powerful loyalty strategies that boost engagement, retention, and growth.



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Loyalty 
Economics

22nd April, 2026 

Sydney (In Person) & Online


Learn the crucial steps to building a commercial model for your loyalty program, create compelling business cases, prove positive ROI and incremental value, and explore emerging trends shaping loyalty economics.

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Artificial Intelligence

8th July, 2026 

Sydney (In Person) & Online


Learn how to apply AI to enhance personalisation, segmentation and predictive modelling, and use responsible practices to improve customer engagement and overall program performance.


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ABOUT THE ADVANCED SERIES

Accredited by the New Zealand Loyalty Association (ALA) and endorsed by the Australian Marketing Institute (AMI), the Advanced Loyalty Education Series is designed for Loyalty, marketing, and CX professionals ready to master the future of customer engagement.


These one-day intensive masterclasses blend cutting-edge insights, real-world case studies, and interactive exercises to help you turn advanced theory into practical action.


By completing all three Advanced Loyalty courses, you will develop the capability to design, optimise and prove the performance of a modern loyalty program.


You’ll walk away with:

  • The behavioural insight to influence customer decisions and drive engagement
  • The commercial frameworks to measure, forecast and prove ROI
  • The AI capability to personalise, scale and future-proof your program

Led by Industry Experts

Led by industry experts from across loyalty, data, and technology, each class equips you with the tools to enhance member engagement and program performance so you can future-proof your loyalty strategy.


Whether you want to harness AI to transform customer interactions, apply behavioural science to boost participation, or link loyalty performance directly to business results, our advanced series gives you the tools and knowledge to make it happen.


You’ll leave with the skills, confidence, and frameworks to drive next-generation loyalty innovation.

COURSE FEES

AUD$890 per student (per course)​

All pricing excludes GST and Humanitix booking and payment fees, which are applied at checkout. Prices are in Australian Dollars (AUD).  Your bank may apply currency conversion rates and international transaction fees if paying from outside Australia.

Private Sessions for 5+ Attendees are available. Please contact us at events@loyaltyapac.com
A 10% discount is available to NZLA sponsors and associates.

For further details, contact the New Zealand Loyalty Association on 03 9681 9429/ 0438 923 300 or events@loyaltyapac.com

View our Terms & Conditions.

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BUNDLE AND SAVE​

If you’re planning to attend more than one course, you can now save with our new 2026 Education Bundles. 

Choose any two courses and receive 10% off, or enrol in all three advanced courses and save 20%. Simply select your preferred bundle to secure your place. 


Important Note: Bundle discounts are designed for individuals completing multiple courses. Each bundle applies to one student only and cannot be shared, transferred, or allocated across multiple attendees. All registrations within a bundle must be issued under the same participant name.

All pricing excludes GST and Humanitix booking and payment fees, which are applied at checkout.

2-COURSE BUNDLE

10% DISCOUNT 

Bundle price: AUD$1,602 per student
You save: AUD$178 (10% off)

(Prices exclude GST + booking fee, which are applied at checkout)

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3-COURSE BUNDLE

20% DISCOUNT

Bundle price: AUD$2,136 per student
You save: AUD$534 (20% off)

(Prices exclude GST + booking fee, which are applied at checkout)

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